At Eventure, we aim to provide a seamless event experience for both organizers and attendees. Refunds are handled based on the nature of the event and the policies set by the event organizer.

1. General Policy

• All ticket purchases are non-refundable unless otherwise stated by the event organizer.

• By purchasing a ticket through Eventure, you agree to the specific refund terms set for that event.

2. Event Cancellation

• If an event is cancelled by the organizer, attendees will be eligible for a full refund of the ticket value.

• Refunds will be processed within 7–14 working days via the original payment method.

3. Event Postponement / Rescheduling

• If an event is rescheduled, your ticket will remain valid for the new date.

• If you are unable to attend the new date, you may request a refund within a specified period (as defined by the organizer).

4. Refund Requests

• Refund requests must be submitted through Eventure or the event organizer within the stated timeline.

• Requests made after the allowed period may not be eligible for a refund.

5. Service & Processing Fees

• Platform or payment processing fees may be non-refundable, unless the event is cancelled.

6. No-Shows

• Failure to attend an event (no-show) does not qualify for a refund.

7. Transfer of Tickets

• Some events may allow ticket transfers. This will depend on the organizer's policy.

8. Force Majeure

• Refunds for events affected by unforeseen circumstances (e.g., natural disasters, government restrictions) will be handled based on organizer discretion and applicable regulations.